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Navien NPE-A Water Heater Repair and Installation

If you're experiencing problems with your Navien NPE-A Series tankless water heater, don't go without repair. Our team of experienced technicians is here to help fix whatever is wrong and get your water heater back up and running as soon as possible. Give us a call today for more information on our repair services.

We offer 24/7 support and emergency visits. With more than 2 decades of experience with Navien NPE-A Series Tankless water heaters, we know just what to do. We are fully licensed and insured for Nassau County, NYC, and Suffolk County, and we guarantee our work. When comes to the Navien NPE-A Series Water Heaters we know our stuff. 

Navien NPE-A Series water heaters are some of the most popular water heaters on the market and for good reason. They're reliable, efficient, and easy to use. If you're experiencing any problems with your Navien NPE-A Series water heater, don't hesitate to call us for help. We support commercial and residential systems and can get your heater up and running as soon as possible.  Fixing your system to meet your needs can be a difficult choice, but our experienced technicians are here to make the process simpler. They will provide guidance at every stage of the process, recommending what is necessary while avoiding unnecessary purchases.

We are proud to offer our customers the highest level of expertise with our Navien NPE-A Series-certified technicians. Years of experience have provided them with an in-depth understanding of all Navien NPE-A Series systems, and customer satisfaction is guaranteed with our commitment to exceptional service. Our technicians are dedicated to providing clients with the knowledge and support necessary for optimal system performance, building customer loyalty for years to come.

Navien NPE-A Series Water Heater Installation

We will install your new Navien NPE-A Series tankless water heater and connect all piping, valves, and fittings to ensure a seamless installation. During the installation process of your new water heater, we will be able to remove and dispose of the old unit if requested. The installation of each of these water heaters requires factory training and our team is constantly training with updated techniques and safety requirements to stay up to date with technology and proper installation methods. When working with our plumbers we can help you get the best rebates and explain how this technology will not only help the planet but save you money.

9 common causes of failure to Navien NPE-A Series tankless units

1. Improperly sized pipes or fittings
2. Poorly soldered connections
3. Inadequate support of pipe runs
4. Failure to use the correct type of pipe for the application
5. Use of incompatible materials for water supply lines, such as steel pipes for hot water systems 
6. Failure to properly vent the system 
7. Improper location or installation of water heaters and other appliances 
8. Improperly sealed joints or connections 
9. Installation of valves in the wrong locations

Identify when your Navien NPE-A Series Water Heater has a problem

If you notice any of the following signs of a problem with your Navien NPE-A Series water heater, it is important to call our technicians for a consultation:

1. Water is not heating up or coming out of the faucet slowly
2. Water is coming out hot but gradually cooling off as it runs through the system
3. The temperature gauge on the water heater does not seem to be responding correctly
4. There is a lot of noise or vibration coming from the unit
5. The water heater seems to be leaking water
6. The unit doesn't seem to be working at all
 

If you notice any of these signs, do not try to fix the problem on your own. Contact us immediately so we can assess the situation and determine if there is a need for service or replacement.

We offer customers a warranty on all parts and labor for Navien NPE-A Series tankless water heaters, which covers both residential and commercial systems. When it comes to water heaters, our goal is always to provide our customers with the best possible service and experience. We are committed to providing knowledgeable and experienced technicians who will take care of your system and help you get the most out of your Navien NPE-A Series water heater.

Maintenance of Navien NPE-A Series Water Heaters

Annual maintenance is required on all tankless equipment to avoid unnecessary breakdowns and trouble-free reliability that Navien NPE-A Series delivers every day. Scheduled maintenance should be done by a qualified technician and may include the following:

1. Flushing the water heater to clean out sediment and other debris
2. Checking for clogs or blockages in the system
3. Updating the thermostat if necessary
4. Making sure all valves are working correctly and that all connections are tight
5. Inspecting the filters and replacing them as necessary
6. Inspecting the cooling system for proper operation
7. Checking all insulation for damage and replacing as needed
8. Checking the electrical connections and voltage
9. Replacing any parts that need to be replaced due to normal wear and tear, such as the blower motor, heat exchanger, and digital controls.

Inspect a Navien NPE-A Series Water Heater

  1. Is there water on the floor?
  2. Is there water dripping from the valve on the side or bottom?
  3. Is there rust or water marks on the floor next to the water heater?
  4. Is there water puddled on the top of the water heater?
  5. Are your valves rusty and leaking?
  6. Do you hear water dripping?
  7. Is there rust along the bottom seam of your water heater?
  8. Do you smell rotten eggs? (gas leak)
  9. Is the flue pipe on top rusted?
  10. Is the flue pipe angled upward (not level) away from the water heater or boiler?
  11. Do you see soot or rusty sand on top of the water heater?
  12. Do you see sooty cobwebs anywhere in the house?
  13. When was the last time you had your equipment service?
  14. Last water heater flush?
  15. running out of water after one shower?
  16. low hot water pressure?
  17. Yellow or rusty water?
  18. Is the shower head white with scale build-up?
NCB-H-2021
NFB-C-2021
NFB-H-no-vents
NFC-H-No-vents-closed
NHB-2021